Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 27 Feb 2022 04:21:05 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557123566            06:22 PM, 19th Feb                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           06:
 23 PM, 19th Feb                     hi                    We received your return request for order 9556202015 Full Length Jeans with Pocket ... . Our delivery partner will pick up your return in 2-5 days.           06:23 PM, 19th Feb                     hi                    Hi, I made return request but still nobody came for collection           06:24 PM, 19th Feb                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:24 PM, 19th Feb                     hi                    Ok           06:26 PM, 19th Feb                     hi                    Hello           06:29 PM, 19th Feb                   Aya                   Please allow us few minutes so we can check for you further           06:30 PM, 19th Feb                     hi                    Ok           06:30 PM, 19th Feb                   Aya                   We sincerely apologize for any inconvenience caused,   We have forwarded you
 r query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           06:30 PM, 19th Feb                     hi                    OK thank you           06:31 PM, 19th Feb                   Aya                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:32 PM, 19th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3916088