Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 25 Feb 2022 02:49:02 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hi please update the return request else let me know ifn the matter needs be escalated  to consumer court</div>
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<div>On Sun, 20 Feb 2022, 10:10 pm adel ishak, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto"></div>Hi<div dir="auto"><br></div>
<div dir="auto">As attached the top frame opens up and is loose despite locking it in place</div>
<div dir="auto">This is unsafe as the child can open it and collapse the b play pen</div>
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<div dir="auto">Regards</div>
<div dir="auto">Adel</div>
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<div dir="ltr" class="gmail_attr">On Sun, 20 Feb 2022, 9:43 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Adel  ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.<br><br>
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<div>We are looking forward to hear from you soon. Thank you for your help!</div>
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<div>Your Friends,</div>
<div><span dir="ltr">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3921869