Subject: New Reply Received -
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Feb 2022 14:45:09 +0000

Hi Ali Atef,  The customer has responded to the ticket.    Ticket comment <div dir="auto">Dear all that’s a contact number what are you give it to me it’s already all the time is busy I cannot reach it when there is another contact number please send it to me call Abdel reach customer service</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Feb 18, 2022 at 7:02 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr"><div dir="ltr">Hi Emad ​,</div></div>
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<div>Thank you for shopping with us.</div>
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<div dir="ltr">We apologies for the inconvenience caused. This is surely not the experience we want our customers to have when they shop with us.</div>
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<div dir="ltr">We request you to return the wrong item however, we do not have an exchange option available online at this time. You can return online purchases through the below three channels:</div>
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<div dir="ltr">·You can contact our customer support team on 18-00-871 to book a return and to be notified of the refund amount based on our return policy.</div>
<div dir="ltr">·You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. </div>
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<div>Don't forget to check the returns policy first to see which products we don't take back. You have within 14 days to do a return and a refund.</div>
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<div>Feel free to get in touch with us for further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Sent from Gmail Mobile</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3896953