Subject: Ticket Assigned - Conversation with masroor
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 20 Feb 2022 06:27:45 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with masroor masroor                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  masroor Bot:  Hi Masroor ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointkw Bot:  Please enter your order number to continue Customer:  8157635252 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  m
 [email-masked] Bot:  Please enter your number Customer:  +96597341781            02:00 AM, 18th Feb                   Ahmad                   Hi Masroor , My name is Ahmed, I will be happy to assist you.           02:01 AM, 18th Feb                     masroor                    Hi           02:01 AM, 18th Feb                     masroor                    Where is my order 8157635252.           02:01 AM, 18th Feb                   Ahmad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:02 AM, 18th Feb                     masroor                    Ok           02:02 AM, 18th Feb                   Ahmad                   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:03 AM, 18th Feb                   Ahmad                   Is there anything else I can assist you with today?           02:03 AM, 18th Feb               
       masroor                    Thank you           02:03 AM, 18th Feb                   Ahmad                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 AM, 18th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3910000