Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 20 Feb 2022 06:27:45 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User rowsath                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rowsath Bot:  Hi Rowsath ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9557771305 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            06:22 PM, 17th Feb                   Mais                   Hi I am Mais, Thank you for contacting us, How may I help you today           06:23 PM, 17th Feb                     rowsath                    I placed the order 15th Feb           06:24 PM, 17th Feb                   Mais                   Please confirm your prder number           06:24 PM, 17th Feb                   Mais                   9557771305           06:24 PM, 17th Feb                     rowsath                    9557771305           06:24 PM, 17th Feb                     rowsath                    Yes           06:25 PM, 17th Feb                   Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           06:25 PM, 17th Feb                     rowsath                    Ok           06:25 PM, 17th Feb                   Mais                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             06:25 PM, 17th Feb                   Mais                   Is there any other query I can help you with?           06:25 PM, 17th Feb                     rowsath                    Nothing           06:25 PM, 17th Feb                   Mais                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:26 PM, 17th Feb                     rowsath                    Make sure I can collect as soon as possible           06:26 PM, 17th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3908650