Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 19 Feb 2022 05:49:19 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Dear team,

Its been almost 1 month that i have requested fir return of my items
delivered. In between u have informed case resolved and someone will
collect Asasp.
Till now nobody collected.
And when chatting to robot it will say only ooops and to rephrase the words.
Very bad experience.
Better i have to give those cloth to some charity.
But before that i want make it complaint againt your support. Please let me
know.

On Fri, 11 Feb 2022, 9:28 am Centrepoint, <[email-masked]>
wrote:

> Please update your pickup address.
> 
> <https://www.centrepointstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161310479f?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.centrepointstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> 
> Babyshop
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Lifestyle
> <https://www.lifestyleshops.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Splash
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> Shoe
> Mart
> <https://www.shoemartstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Offers
> <https://www.centrepointstores.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> Clearance
> <https://www.centrepointstores.com/ae/en/search?q=badge.title.en%3AClearance&clr=true%26utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>
> Thank you for submitting your Click & Collect return request
>
> Hi midhun ps, you’re almost there! You can finish returning these products
> in a few easy steps:
> 1. Update your pick-up address
>
> Please enter it  here
> <https://www.centrepointstores.com/ae/en/my-account/returnaddress/1002082686?utm_source=hybris&utm_medium=email&utm_campaign=return_initiation_AE_en>
>  so we know where to collect your items from. Your return cannot be
> processed without a pickup address.
> 2. Confirm your pick-up
>
> Our courier partner will send you an SMS to arrange your return pick-up.
> Your pickup should take place in 2-3 business days.
> 3. Hand over your return
>
> Wrap and seal your products in their original packaging, with all tags
> intact. Our courier partner will give you an acknowledgement receipt when
> they collect it.
> 4. Receive your refund
>
>    - Your products will take 3-5 business days to reach our warehouse.
>    - We'll take 1 business day to conduct a quality check.
>    - Your refund will be issued in 2-7 business days after the quality
>    check.
>
> Once we transfer your refund, it may take up to 48 hours to reflect in
> your bank account.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/CentrepointME>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/centrepointme>
>
> Reach out in 140 characters! We are *@centrepointme*.
>
> *Call us on 800-MYCP (800-6927).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.centrepointstores.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
> | Terms & Conditions
> <https://www.centrepointstores.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3913043