Subject: Ticket Assigned - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 11:03:13 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  
Good day, 
I update my address before, but nothing happened

Thank You

Отправлено из мобильной Почты Mail.ru

вторник, 25 января 2022 г., 13:52 +0400 от support  <[email-masked]>:
>Please update your pickup address.
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>Thank you for submitting your Click & Collect return request
>Hi Morozova Anastasia, you’re almost there! You can finish returning this product in a few easy steps:
>1. Update your pick-up address 
>Please enter it  here  so we know where to collect your items from. Your return cannot be processed without a pickup address.
>2. Confirm your pick-up
>Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.
>3. Hand over your return
>Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.
>4. Receive your refund
>*  Your product will take 3-5 business days to reach our warehouse.
>*  We'll take 1 business day to conduct a quality check.
>*  Your refund will be issued in 2-7 business days after the quality check.
>Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3865845