Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 16 Feb 2022 08:47:05 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hi,</div>
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The order #8157063826</div>
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The item is Giggles Lloyd Travel System. Its price is 45.50 KWD.</div>
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The color of the item i received is different form the color i ordered which is in the application. Also the model shape for the car seat is different.</div>
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Attached are photos of the wrong color item i received.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, February 16, 2022 10:30 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3899308] - Returns
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<div dir="ltr">Hi Ramy,</div>
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<div dir="ltr">Thank you for reaching out us.<br>
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We are truly sorry to hear that you have received a different item than the one you originally ordered from our website. We will surely help you out with this.<br>
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We request you to please specify your order number and for which item you have received a wrong item along with its price so we can further assist you.<br>
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We would also request you to provide us some snapshots of the wrong item you received.<br>
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We look forward to hearing from you.<br>
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Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br>
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Your friends,<br>
The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043308009393'>wrong stroller.jpg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043308009395'>wrong color car seat.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3899308