Subject: Ticket Assigned - Re: We’ve received your return request.
From: Home Box <[email-masked]>
To: [email-masked]
Date: Sun, 13 Feb 2022 07:09:01 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi Team

I am yet to receive my refund. Much appreciated if you could look in to the matter. My bank details were submitted to the below link.

Kind Regards,
Fahdil
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Home Box <[email-masked]>
Sent: Monday, December 27, 2021 6:53 PM
To: Fahdil Jazeel <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

[Homebox logo]<https://www.homeboxstores.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
Download our apps now
[ios icon]<https://itunes.apple.com/us/app/homebox/id1262975833>        [android icon] <https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>
iPhone<https://itunes.apple.com/us/app/homebox/id1262975833>    Android<https://play.google.com/store/apps/details?id=com.landmarkgroup.homeboxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>

Living<https://www.homeboxstores.com/sa/en/department/hbxlivingroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Dining<https://www.homeboxstores.com/sa/en/department/hbxdiningroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Bedroom<https://www.homeboxstores.com/sa/en/department/hbxbedroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Kids<https://www.homeboxstores.com/sa/en/department/hbxkidsandyouth?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Bathroom<https://www.homeboxstores.com/sa/en/department/hbxbathroom?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Kitchen<https://www.homeboxstores.com/sa/en/department/hbxkitchen?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Furniture<https://www.homeboxstores.com/sa/en/department/hbxfurniture?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en> Home Dècor<https://www.homeboxstores.com/sa/en/department/hbxdecorandfurnishings?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_SA_en>

Thank you for submitting your return request

Hi Fahdil Jazeel, you’re almost there! You can finish returning these products in a few easy steps:

[https://i1.lmsin.net/website_images/ae/static-pages/returns/fill-form.png]
1. Fill in your bank details

Enter them here<https://www.homeboxstores.com/sa/en/my-account/getBankDetails?nonce=15d8ce4b8dab38b48d7a9fac8257514796a7b484e45a1581372cd1c34ff56c717cc729445855b15ec375cab8861263117ea57191fae2d22df3fb70230ebdf1aa&customerId=ZmFoZGlsX2phemVlbEBob3RtYWlsLmNvbQ==> so we know where to transfer your refund amount.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Confirm your pick-up

Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

  *   Your products will take 3-5 business days to reach our warehouse.
  *   We'll take 1 business day to conduct a quality check.
  *   Your refund will be issued in 2-7 business days after the quality check.

Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.

Need help? Get in touch
[mailus]<[email-masked]?Body=Contacted>

Write us an email now, we'll get back to you as fast as we can.

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