Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 25 Jan 2022 06:24:11 +0000 (UTC)

Hi Ali Atef,  
  The following message composed by you on ticket 3794770 failed to reach the recipient [email-masked]. 
  Reason: "The message did not reach this recipient even after multiple attempts. You can try resending the message, but it's likely that the address may be invalid or mistyped..  "
  Message content:  ​Hi Helmy,  Thank you for contacting us and giving us the opportunity to serve you.   Accept our full apologies for the delay in processing your request.  We are still following up on your case. Please give us more time to provide appropriate solutions. The matter has been submitted to the appointed authorities in advance.   Do not hesitate to contact us if you have any other inquiries.   your friends, Support Team.