Subject: Ticket Assigned - Conversation with bilaval
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 21 Jan 2022 03:40:07 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bilaval bilaval                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bilaval Bot:  Hi Bilaval ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523962040            07:56 PM, 14th Jan                   Aya                   Hello, I am Aya, thank you for contacting us. how may I help you today.           07:58 PM, 14th Jan                     bilaval                    Hello           07:58 PM, 14th Jan                     bilaval                    I have raised a return request           07:59 PM, 14th Jan                     bilaval                    But till now no one come to collect it           07:59 PM, 14th Jan                   Aya                   Could you please share your order number so that I can assist you further?           08:01 PM, 14th Jan                     bilaval                    Yea sure.  Please hold for a moment           08:02 PM, 14th Jan                     bilaval                    9522347433           08:02 PM, 14th Jan                   Aya                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:04 PM, 14th Jan                     bilaval                    Okay           08:04 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3765691