Subject: New Reply Received - Order number - 9522800027
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Jan 2022 07:41:25 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Order number - 9522800027  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Hi,</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Any actions?</span></div>
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<img height="55" width="173" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NjMyMTEwMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Zhor1LxQQq0EiZTSPiUxfiDoN4U67BMZptLQlZp_nAQ" alt="ELEMENT__15px.jpeg"><br><strong>Balaji Srinivasan</strong><br><span style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #858585">Payroll Specialist<br>Element Materials Technology<br>15th Floor, Al Ameri Tower, Barsha Heights, PO Box 34924<br>Dubai, United Arab Emirates<br>M +971 (0)5 617 73585<br>O +971 (0)4 439 5800  ext. 417<br>F +971 (0)4 439 3699 <br>[email-masked]<br><a href="http://www.element.com" rel="noreferrer">www.element.com</a></span>
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<div style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #000000"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #858585"><a href="https://www.linkedin.com/company/element-materials-technology/" rel="noreferrer"></a> <a href="https://www.linkedin.com/company/element-materials-technology/" rel="noreferrer"><img height="41" width="32" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NjMyMTEwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BX1cfup9bwRvx2dHVLc-VFJPYbPjR3_fKAdII4LkyU0" alt="21893-LINKEDIN-BUTTON-26.jpg"></a> <a href="https://twitter.com/ElementTesting/" rel="noreferrer"><img height="41" width="32" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NjMyMTEwMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.dzdjiQR59dQyWZ5XGWt4ODvbziEA2XeozW3Qru1VCZM" alt="21893-TWITTER-BUTTON-27.jpg"></a> <a href="https://elementmaterials.eu.qualtrics.com/jfe/form/SV_3xQqm84s6IydI5D" rel="noreferrer"><img height="41" width="65" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NjMyMTEwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.pIb8nS4L3cKYSZjCRyfhmPX3aGwKWo88-yCZcsGKXC8" alt="21893-FEEDBACK-BUTTON-28.jpg"></a></span></div>
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<div style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #000000"><span style="FONT-SIZE: 9pt; FONT-FAMILY: Arial; COLOR: #858585"><a href="www.element.com/about-element/growth-acquisitions/exova-group-plc" rel="noreferrer"></a></span></div>
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<div>From:<span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Balaji Srinivasan
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<b>Sent:</b> 13 January 2022 09:58<br>
<b>To:</b> 'Centrepoint' &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3759250] - Order number - 9522800027</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Thanks for your reply</span></div>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>I have mentioned my mobile number clearly as +971567332051.  It seem he dialled 567332051, how come he can connect if he dialled such</span></div>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>Basically in uae mobile number with code should be 10 digits, but he dialled 9 digits, sorry I am not at all clear. Pls inform the
 delivery person to dial 00971567332051 or </span><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:red;mso-fareast-language:EN-US'>0</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>567332051</span>
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US'>I need my delivery by today before 3 pm. Hope you will do the needy</span></div>
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<b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang="EN-US" style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 13 January 2022 09:48<br>
<b>To:</b> Balaji Srinivasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#3759250] - Order number - 9522800027</span>
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<b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#9C6500'>CAUTION:</span></b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>This email originated from outside of
 Element Materials Technology. <b>DO NOT</b> click links or open attachments unless you recognize the sender and know the content is safe. Please contact IT Service Desk if you are in any doubt about this email.</span><span style='font-family:"Arial",sans-serif'></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Balaji,<br>
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Thank you for contacting us.<br>
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Please accept our apologies for the inconvenience caused.<br>
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We were informed by the shipping partner that an attempt was made to deliver the order to you and the number (567332051) was called without receiving any response from you.<br>
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Please make sure that the number mentioned is correct and that you will be served to the fullest.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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your friends,<br>
Support Team.</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3759250:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3759250