Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Dec 2021 06:46:32 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ImprintUniqueID"></div>
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<div class="MsoNormal"><span lang="AR-AE" dir="RTL" style='font-family:"Dubai",sans-serif'>تحية طيبة و بعد
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<div class="MsoNormal"><span lang="AR-AE" dir="RTL" style='font-family:"Dubai",sans-serif'>يرجى الاطلاع على الشكوى
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<div class="MsoNormal"><span lang="AR-AE" dir="RTL" style='font-family:"Dubai",sans-serif'>و لكم الشكر ,,,
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<div class="MsoNormal">Nobody wants to Provide a Proper Service</div>
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<div class="MsoNormal">I have Made a Complaint Previously also To DED regarding Centre Point.
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<div class="MsoNormal">Muhammad Adeel</div>
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<div class="MsoNormal">971-58-8272307</div>
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<b><span lang="AR-SA" dir="RTL" style="color:#00909A">ناصر راشد حمدان</span></b><b><span style="color:#00909A"></span></b>
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<span lang="AR-SA" style="color:#A1A1A1">مفتش أول - قسم توعية المستهلك </span><span dir="LTR" style="color:#A1A1A1"></span>
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<div class="MsoNormal"><b><span lang="AR-SA" dir="RTL" style="color:#A1A1A1">دائرة الاقتصاد والسياحة</span></b></div>
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<div class="MsoNormal"><b><span style="color:#00909A">Nasir Ali </span></b></div>
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<div class="MsoNormal"><span style="color:#A1A1A1">Senior Inspector - Consumer Awarness Section</span></div>
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<span style="color:#A1A1A1"><img width="100" height="64" style="width:1.0416in;height:.6666in" id="_x0000_i1026" src="https://webservice.dubaided.gov.ae/DEDSignature/det_logo.png" alt="Economy and Tourism Logo"></span><span style="color:#A1A1A1"></span>
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<b><span style="color:#00909A">Tel:</span></b><span style="color:#A1A1A1">   +971 4 4455555</span>
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<b><span style="color:#00909A">PO.Box:</span></b><span style="color:#A1A1A1">   13223 Dubai, U.A.E.</span>
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<b><span style="color:#00909A">Mob:</span></b><span style="color:#A1A1A1">   +971 5
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<b><span style="color:#00909A">www:</span></b><span style="color:#A1A1A1">   <a href="www.ded.ae" rel="noreferrer"><span style="color:#A1A1A1;text-decoration:none">www.ded.ae</span></a></span>
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<b><span style="color:#00909A">DL:</span></b><span style="color:#A1A1A1">   +971 4 4455157</span>
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<b><span style="color:#00909A">Makani:</span></b><span style="color:#A1A1A1">   <a href="http://www.makani.ae/desktop/?lang=E&amp;makani=3151694533" rel="noreferrer"><span style="color:#A1A1A1;text-decoration:none">31516 94533</span></a></span>
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<div align="center"><a href="https://invest.dubai.ae" target="" rel="noreferrer"><img width="1024" height="300" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MjI0MDA2MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fQv9dRccuZfCMiB-JD6gpo1wSD9-8htIxfrw4x0wh_A"></a></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Muhammad Adeel &lt;[email-masked]&gt; <br>
<b>Sent:</b> Tuesday, December 28, 2021 10:11 AM<br>
<b>To:</b> Nasir Rashid Hamdan Ali &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fw: [#3493770] - Returns - DED COMPLAINT NO: CMP-21-215664</div>
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<em><span style='font-size:9.0pt;font-family:"Verdana",sans-serif;color:red'>CAUTION:</span></em><em><span style='font-size:9.0pt;font-family:"Verdana",sans-serif'> This email is originated from an
<span style="color:#003C77">External Address.</span> Do not visit the links or open attachments unless you recognize the
<span style="color:#003C77">Sender.</span></span></em><span style='font-size:9.0pt;font-family:"Verdana",sans-serif'></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Tuesday, December 21, 2021 6:37 PM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#3493770] - Returns</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Muhammad,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Thanks for your response.<br>
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We are truly sorry for the delay caused  in get the refund processed against your return in order id - 9512444825<br>
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We would like to inform you that we are following with return team to get the refund processed.<br>
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We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3493770:1125156</span><span style="font-size:10.5pt">
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Sunday, December 26, 2021 10:02 AM<br>
<b>To:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#3493770] - Returns</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt">​Hi Muhammad,<br>
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Thank you for contacting us and giving us the opportunity to serve you.<br>
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 Accept our full apologies for the delay in processing your request.<br>
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We are still following up on your case. Please give us more time to provide appropriate solutions. The matter has been referred to the appointed authorities in advance.<br>
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Do not hesitate to contact us if you have any other inquiries.<br>
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 your friends,<br>
Support Team.</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3493770