Subject: New Reply Received - Return online order 9516526411
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Dec 2021 08:49:27 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Return online order 9516526411  Ticket comment <div dir="auto">Ive been trying to request a return online, but the button is not active and I can't select the items. <div dir="auto">Could you assist me pls. At the moment my al hosn is grey so I can't visit mall personally. </div>
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<div dir="auto">Thanks Olga </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Dec 22, 2021, 12:17 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Olga,<br><br>Thank you for contacting us.<br><br>Products can be returned within 14 days through one of the following options:<br><br>1- You can contact the customer support team at (8001111027) to book an appointment to receive the product to be returned.<br>2- You can also book an appointment to receive the product to be returned online by logging in to your account and going to the order history and then clicking on the “Order Number” from this page (<a href="https://www.centrepointstores.com/" rel="noreferrer" target="_blank">https://www.centrepointstores.com/</a>), and choosing the products you want to return .<br>3- You can visit the nearest branch of (Centerpoint) and return the product to the branch.<br><br>Do not hesitate to contact us if you have any other inquiries.<br><br>your friends,<br>Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3647323