Subject: New Reply Received - Fwd: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 20 Dec 2021 16:11:48 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Fwd: Your refund is on its way  Ticket comment <div dir="auto">
<div>If no revert.  I will COMPLAINT to Dubai Economic Department  Customer rights  .</div>
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<div dir="auto">Appreciate the confirmation on my 3 dhs 50 fills.</div>
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<div>On Mon, 13 Dec 2021, 11:16 pm NidhinDass, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>I have not used any shukran points for this purchase.</div>
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<div dir="auto">Pls recheck the invoice and REVERT. </div>
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<div dir="auto">If no revert I will initiate  a complaint with consumer forum.</div>
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<div dir="ltr" class="gmail_attr">On Mon, 13 Dec 2021, 5:35 pm Centrepoint, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nidhi,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We have checked and would like to inform you that you used 289 Shukran points worth (AED 14.45) Please check the attached imaged for the same -</div>
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<div dir="ltr"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NzI5MTk3MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.azqVk8paniLGACTkSOtOYkgMyUZJxriXT7xP4bGcHLQ" style="width:1181px"></div>
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<div dir="ltr">The contribution of Shukran points for the returned items is (AED 3.3568) So we have refunded this Shukran amount in your "My Credit" wallet. Please note the amount of Shukran points cannot be transferred into bank account. To know more about Shukran, please visit the following link : <a href="https://helpae.babyshopstores.com/en/support/solutions/folders/44001186125#" rel="noreferrer" target="_blank">Shukrans : HelpBSAE (babyshopstores.com)</a> </div>
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<div dir="ltr">You can use your "My Credit" account in your online purchase in 5 easy steps:<br><br>Step 1 - Simply log onto your account<br>Step 2 - Start shopping<br>Step 3 - Add chosen items to basket<br>Step 4 - Proceed to checkout<br>Step 5 - Select the my credit as a payment option<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3523954