Subject: New Reply Received - RE: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Dec 2021 15:03:59 +0000

Hi Ali Atef,  The customer has responded to the ticket.  RE: We’ve received your return request.  Ticket comment <div dir="auto">Dear Max team, </div>
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<div dir="auto">For this order :7317247723</div>
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<div dir="auto">The amount is still zero at (My Credit) </div>
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<div dir="auto">An amoumt of 8.5BD + 2.25BD has refunded correctly, total=10.7BD and I used it. </div>
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<div dir="auto">BUT, </div>
<div dir="auto">For this item( Checks Print High Neck Maternity Jumper with Long Sleeves) =</div>
<div dir="auto">This amount of 3.5BD is NOT REFUNDED YET! </div>
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<span style="font-size: 12pt">Best Regards,</span><br>
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<span style="font-size: 12pt; height: auto"><b>Zahra Abdulla Al Nasser</b></span><br>
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<div style="height: auto"><span style="font-size: 12pt; color: rgb(23, 78, 134)">Mobile No.
<a rel="noreferrer">+973 383 88 213</a></span></div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Zahra Abdulla Al Nasser &lt;[email-masked]&gt; 
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<div>Date: 13/12/2021 2:15 pm (GMT+03:00) </div>
<div>To: Max &lt;[email-masked]&gt; </div>
<div>Subject: RE: [#3579216] - RE: We’ve received your return request. </div>
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<div dir="auto">The amount is still zero at (My Credit) </div>
<div dir="auto">
<br>
</div>
<div dir="auto">An amoumt of 8.5BD + 2.25BD has refunded correctly, total=10.7BD and I used it. </div>
<div dir="auto">
<br>
</div>
<div dir="auto">BUT, </div>
<div dir="auto">For this item( Checks Print High Neck Maternity Jumper with Long Sleeves) =</div>
<div dir="auto">This amount of 3.5BD is NOT REFUNDED YET! </div>
<div dir="auto">
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</div>
<div dir="auto">
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</div>
<div dir="auto">
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<span style="font-size:12pt">Best Regards,</span><br>
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<span style="font-size:12pt"></span><span style="font-size:10pt"></span>
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<span style="font-size:12pt; height:auto"><b>Zahra Abdulla Al Nasser</b></span><br>
</div>
<span style="font-size:12pt"></span>
<div style="height:auto"><span style="font-size:12pt; color:rgb(23,78,134)">Mobile No.
<a rel="noreferrer">+973 383 88 213</a></span></div>
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<div>-------- Original message --------</div>
<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 13/12/2021 1:48 pm (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3579216] - RE: We’ve received your return request. </div>
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<div><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">Hi Zahra,</font></font></font></font></div>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit">Thanks for your prompt response.</font></font></font></font></div>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit">We
 sincerely apologize for the inconvenience caused to you.</font></font></font></font></font></font></div>
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<font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit"><font style="vertical-align:inherit">​</font></font></font></font></font></font></font></font><br>
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<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr">We
 would like to inform you that as we checked with this order 7317247723 you have placed a return request for this item( Checks Print High Neck Maternity Jumper with Long Sleeves) which was collected and the same amount has been process to your My credit wallet.</font></font></font></font></font></font></div>
<div dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><font style="vertical-align:inherit"><font style="vertical-align:inherit" dir="ltr"><br>
Feel free to reach out to us for any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3579216