Subject: New Reply Received - Request for return
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Dec 2021 18:24:28 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Request for return   Ticket comment <div dir="auto">I didn't receive anything,  are you kidding   this is very bad support  for after sale,</div>
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<div dir="auto">Even thanks &#128078; now </div>
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<div dir="auto">0557381083</div>
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<div id="ms-outlook-mobile-signature" dir="auto">Get <a href="https://aka.ms/AAb9ysg" rel="noreferrer">
Outlook for Android</a>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Saturday, November 27, 2021 2:20:32 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3359299] - Request for return
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<div dir="ltr">Hi Hussam,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div>We sincerely apologize for any inconvenience caused to you.</div>
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<div>We have checked and we would like to inform you that you have used promotional voucher while placing your order and all the vouchers are non refundable. Hence, we have processed the refund for the same amount which you have paid for it.</div>
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<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3359299