Subject: New Reply Received - Conversation with هدى
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Dec 2021 13:27:45 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Conversation with هدى  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/vrwAPy6AHpcBqF0ko40kQw~~/AALN9wA~/RgRjmH3LPVcDc3BjQgphs0tKt2GW_6rlUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
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Dear All,<br>
<br>
We will proceed with the collection at the soonest.<br>
<br>
We will do the needful to have it arranged at the earliest convenience.<br>
<br>
Best regards,<br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/12/2021 2:50 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3572226] - Conversation with هدى<br>
 
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<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr">Hi Team,</div>

<div dir="ltr">Any update?</div>

<div dir="ltr">
<br>
Problem Statement: Late collection<br>
Order Date : Nov 18, 2021<br>
Order ID:  6367655698<br>
Tracking ID: SD004368246<br>
Reference ID: 1001734926<br>
Assistance Required: Need urgent collection</div>

<div dir="ltr">
<br>
Issue Description: Customer raised a return request on 12/1/21 date. But the item still not collected.<br>
Please collect the item on priority.<br>
<br>
Regards,</div>

<div dir="ltr">Atef</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/c8TtylUsa9O6acHspJyIKg~~/AALN9wA~/RgRjmH3LPlcDc3BjQgphs0tKt2GW_6rlUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3572226