Subject: Ticket Assigned - Conversation with davis kappen
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 10 Dec 2021 13:02:22 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with davis kappen davis kappen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  davis kappen Bot:  Hi Davis Kappen ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  8114239412 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  96550654202            01:26 PM, 24th Nov                   mayar                   Hi ,Good afternoon Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:26 PM, 24th Nov                     davis kappen                    Hi I am Davis Kappen           01:27 PM, 24th Nov                     davis kappen                    8114239412           01:27 PM, 24th Nov                     davis kappen                    It's my order           01:27 PM, 24th Nov                     davis kappen                    It supposed to delivered yesterday day  by tracking its on transit.           01:28 PM, 24th Nov                     davis kappen                    Please contact delivery agent for delivery. Because TOMORROW morniy I have flight           01:30 PM, 24th Nov                     davis kappen                    Morning I have flight           01:30 PM, 24th Nov                     davis kappen                    Hello           01:31 PM, 24th Nov                   mayar                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:45 PM, 24th Nov                   mayar                   Please be assured as we have now escalated this issue to our concerned team and they are closely working on this to fix it for you.             01:51 PM, 24th Nov                   mayar                   the case has been escalated successfully           02:03 PM, 24th Nov                   mayar                   Is there anything else i can help you with           02:03 PM, 24th Nov                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:04 PM, 24th Nov                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3446916