Subject: New Reply Received - Re: Your order has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 08 Dec 2021 20:38:40 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your order has been cancelled  Ticket comment <div dir="auto">
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4NTgzNzAzMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.eciy5I4KejcXUAjxaHxHVRy4_dV6zOgetvecg0WyqnU" style="max-width: 100%"></div> This transaction was since Nov 10 and until now I still didnt get my money back to my account. </div>
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<div dir="auto">It is now 30days and just because its just for small amount it seems its not being given an attentiin.</div>
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<div dir="auto">Hoping to get concrete answer and not automated reply!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 17 Nov 2021 at 11:34 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​Hi LEONARD,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days, We request you please to allow us some more time.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team<br>
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<div><font color="#000099"><strong>Leonard P. Pendon</strong></font></div>
<div><font color="#000099"><strong>Accountant</strong></font></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3378623