Subject: New Reply Received - Re: Your refund is on its way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 01 Dec 2021 21:18:28 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hi still i didn’t get my refund now it’s more than one month please send my refund <br><br>
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<div>On 25 Nov 2021, at 6:14 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Saia,<br><br>Thank you for reaching out to us.<br><br>We apologize for the inconvenience that has happened.<br><br>Regarding the order: 6361787051  Please note that the refund has been processed successfully from our side for the amount SAR 25, SAR 31 and SAR 35 on30/10/2021.  however due to some concerns with the payment vendor, the refund has been rejected.<br><br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.<br><br>Feel free to reach out to us for any further assistance.<br><br>Your Friends<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3368566