Subject: New Reply Received - #6364099804
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 30 Nov 2021 10:21:44 +0000

Hi Ali Atef,  The customer has responded to the ticket.  #6364099804  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Hello, </div>
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my return request from 9th of NOV almost 22 days until now &amp; still not completed !!! it's not accepted at all </div>
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why should i wait this? <span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt">will your company accept from employee to create return request for a purchased items after 22 days !!!</span>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, November 25, 2021 1:57 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3454085] - #6364099804
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<div dir="ltr">Hi Abdulaziz,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.</div>
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<div dir="ltr">please note the courier partner may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (551555382). If the collection has still not been done
 after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3454085