Subject: Ticket Assigned - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 25 Nov 2021 04:47:12 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Your refund is on its way Hello
im extremely dissapointed with the managment and customer care of splash.
We are old customers but have been let down this time.
Firstly they send us a wrong order i payed extra for home delivery
Then when ingo there to get the correct peice they say that its not their
department but of online service.
We have been ordering from many shops in uae but this was the first time
that such a problem arises .
Any ways i want my cash refund back as soon as possible i will return the
product.
Kindly Get back to me as soon as possible
Thanks
aisha

On Wed, 24 Nov 2021 at 5:51 PM, Splash Fashions <[email-masked]>
wrote:

> Your return has been processed
> 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> 
> Women
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Men
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Offers
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Clearance
> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> Your refund is on its way
> Hi aisha sameer, we have successfully processed your refund for return
> 1001665362 for order 9514646542
> <https://www.splashfashions.com/ae/en/my-account/order/9514646542?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>.
>
> Here’s how your refund works:
>
> Item
>
> Description
>
> Total Price
>
> <https://www.splashfashions.com/ae/en/p/163711057?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> *SPLASH*
> Sustainable Solid Sleeveless Longline Jacket with Lapel Collar
> Color: Brown
> Size: 10
> Quantity: 1 AED 104
>
> Total *AED 104*
> Total Refund Amount *AED 104*
> Items that are cancelled or refunded are not eligible for Shukrans.
> Here's your SPLASH voucher code:
> 95146465426327871038 Voucher Value:
> *AED 104*
> Use this voucher to shop SPLASH products online or in-store. This voucher
> is valid till : 25 May 2022. Terms and conditions
> <https://www.splashfashions.com/ae/en/termsandconditions?utm_source=hybris&utm_medium=email&utm_campaign=full_partial_return_AE_en>
> apply.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>
> Reach out in 140 characters! We are *@SplashFashions*.
>
> *Call us on 800-SPLASH (800-775274).*
> 7 days a week, 24 hours a day
> 
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> Privacy Policy
> <https://www.splashfashions.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
> | Terms & Conditions
> <https://www.splashfashions.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dfull_partial_return_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3452406