Subject: New Reply Received - esc C&C
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 23 Nov 2021 14:18:27 +0000

Hi Ali Atef,  The customer has responded to the ticket.  esc C&C  Ticket comment <div>Hello,</div>
<div id="yMail_cursorElementTracker_1637677066141"><br></div>
<div id="yMail_cursorElementTracker_1637677066317">May i know what your working days are?</div>
<div id="yMail_cursorElementTracker_1637677077924"><br></div>
<div id="yMail_cursorElementTracker_1637677078083">Kind regards,</div>
<div id="yMail_cursorElementTracker_1637677081296"><br></div>
<div id="yMail_cursorElementTracker_1637677081444">Nabeel<br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Nov 23, 2021 at 5:14 PM, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv6448649648"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div><span style="font-size:14px" dir="ltr">Hi Nabeel,</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style="font-size:14px">Thank you for getting in touch with us.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr">We see that you have placed your order on Nov 17, 2021. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.</span></div>
<div><span style="font-size:14px"><br></span></div>
<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'> For more information on click and collect orders, we request you to visit the following link:</span></div>
<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'><a rel="noreferrer" target="_blank" href="https://www.splashfashions.com/sa/en/click-and-collect">https://www.splashfashions.com/sa/en/click-and-collect</a></span></div>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</span></div>
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<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px'>Your friends,</span></div>
<div><span style='font-family:-apple-system, system-ui, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px' dir="ltr">The Support Team </span></div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3432436