Subject: Ticket Assigned - Order no. 1612316865
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 11:56:19 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Order no. 1612316865 Dear Max customer  care personnel Order no. 1612316865 still showing processing  in app.I have done online purchase on 12 Nov 21 and later rcvd mail from max mentioning order not processed even though amount detected.Later when checked with Bank muscat customer  service, they informed the payment was processed successfully. As the status later  next day changed in app from placed to processing I assumed it would be fine now but it still remains processing for last 3 days.
Kindly request to process the order at the earliest.
Thanks &  Regards
Fayis Hussain99656426
Sent from Yahoo Mail on Android 
 
  On Fri, 12 Nov 2021 at 7:46, Max Fashion<[email-masked]> wrote:    
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|  Sorry, your order number 1612316865 was not processed.  |
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|  Hi Fayis Hssain, we were unable to complete your purchase at this time. Please note, no amount has been deducted from your card. Please try again or use Cash on Delivery at https://maxfashion.app.link/Jwo2wpQ96kb.  |
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 Order Details 
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Item
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Description
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Total Price
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  |   MAX. 
 Success! Enjoy your savings. 
 Multiple quantities  |  OMR 10 
 OMR 5  |

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|  MAX  |
|  Full Length Printed Anti-Pilling Joggers with Pockets and Drawstring  |
| Color: Blue |
|  Size:  |
| Quantity: 1 |

  |  OMR 2.5  |

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|  Subtotal:  |   OMR 7.5  |
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|  Standard ground shipping:  |   FREE   |
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|  Total  |  OMR 7.5  |
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|  The Shukrans you’ve earned on this order will be reversed.  |

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3377303