Subject: New Reply Received - Re: Your return request has been cancelled
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 07:38:42 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your return request has been cancelled  Ticket comment <div dir="auto">Hi<div dir="auto">It's being so long now nobody of your courier is coming  to pick up my return. You people are not serious to resolve this issue which is very dissapointed. </div>
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<div>On Mon, Nov 15, 2021, 2:05 PM sumera farhan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Hi<div dir="auto">I have concern about my return request. Nobody is coming to pick up my order. It's being a wile and I am very disappointed. Kindly solve my concern. Thank you</div>
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<div dir="ltr" class="gmail_attr">On Sun, Nov 14, 2021, 6:05 PM Max &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Hi Sumera,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the delay in collection of your return request, we have created a new return request at this time to avoid further delays.</div>
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<div dir="ltr">Please note the courier partner may take up to 7 - 10 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971505970028). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.</div>
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<div dir="ltr">Feel free to reach out to us for any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3352299