Subject: Ticket Assigned - Re: We’ve received your return request.
From: Mothercare-BAH <[email-masked]>
To: [email-masked]
Date: Tue, 16 Nov 2021 06:49:37 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Dear Sir/Madam,

I raised a return request in the application, however, I have not been contacted and nobody came to get the damaged item.

Can you please look into this as soon as you can

Regard,
Nada

Sent from my iPhone

On 28 Oct 2021, at 7:05 PM, Mothercare <[email-masked]> wrote:

Here’s what you need to do next.

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We’ve received your return request.

Hi Nada Almuhafda, thank you for getting in touch with us. Here’s how your return 1001509108 for order 7309136493 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://8e676dcebf3309ae7e1b-f801ca07733addcf236da446f6ef5b12.lmsin.net/162948770_01-150.jpg]
MOTHERCARE
Juniors Scandi Triangle Lucas Swing
Quantity: 1
BHD 39.9

Total   BHD 39.9
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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