Subject: Ticket Assigned - Re: Sorry, your order was not processed
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 11 Nov 2021 09:36:23 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, your order was not processed Dear Splash Team,

I have called your support team, and they said that the transfer amount is
received and the booking is under process.
I don't know why you send this message like this .
Please reply to a confirmation mail as to whether you received the payment
or not , Because the amount has already been debited from my bank account
and it has not been returned to me , and your customer care Mr Fahad, he
assured that they will send a confirmation mail as your received the amount
but still not yet received.

Moreover, this above mail is showing which the amount is sar 90 including
delivery charges but i have applied your offer "Free shipping on all orders
| Code: FREESHIP10 " thereafter my total invoice amount was sr 75 .

Your attention and necessary action is highly appreciated in this subject .

On Wed, Nov 10, 2021 at 7:31 PM Splash Fashions <[email-masked]>
wrote:

> More details inside
> 
> <https://www.splashfashions.com/sa/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Download our apps now
>  <https://itunes.apple.com/ae/app/id1157403562> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3DWelcomeMail%26utm_medium%3Demail%26utm_campaign%3Dwelcome>
> iPhone <https://itunes.apple.com/ae/app/id1157403562> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3DWelcomeMail%26utm_medium%3Demail%26utm_campaign%3Dwelcome>
> 
> Women
> <https://www.splashfashions.com/sa/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Men
> <https://www.splashfashions.com/sa/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Offers
> <https://www.splashfashions.com/sa/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Clearance
> <https://www.splashfashions.com/sa/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
> Sorry, your order number 6365433866 was not processed.
> Hi AHNAS CHALIL, we were unable to complete your purchase at this time.
> Please note, no amount has been deducted from your card. *Please try
> again or use Cash on Delivery at https://splashgcc.app.link/QstPdGGI4kb
> <https://splashgcc.app.link/QstPdGGI4kb>*.
>
> Order Details
>
> Item
>
> Description
>
> Total Price
>
> <https://www.splashfashions.com/sa/en/p/163388998?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> SPLASH
> Sustainable Striped Polo T-shirt with Short Sleeves and Button Closure
> Color: Multicolour
> Size:
> Quantity: 1 SAR 44
>
> <https://www.splashfashions.com/sa/en/p/162808432?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_SA_en>
> SPLASH
> Sustainable Printed Polo T-shirt with Short Sleeves
> Color: Green
> Size:
> Quantity: 1 SAR 31
>
> Subtotal: * SAR 75*
> Standard ground shipping: * SAR 15 *
> *Total* *SAR 90*
> The shukran points you’ve earned on this order will be reversed.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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>
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>
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> 
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> | Terms & Conditions
> <https://www.splashfashions.com/sa/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_SA_en>
>

-- 
*Ahnas  Chalil*
*Mob KSA :+966 571349574 *
*Mob IND  :+91 7559007544, 9544146113 *
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3346889