Subject: New Reply Received - Refund
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 29 Oct 2021 14:13:33 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Refund  Ticket comment <div dir="ltr">
<div></div>
<div>
<div>
<span dir="ltr" style="caret-color: rgb(225, 225, 225)">Hi, </span>
<div dir="ltr" style="caret-color: rgb(225, 225, 225)">Since I am outside the country, my friend will be coming to collect the refund today. It will from Max store at Doha Festival City (DFC) Qatar. </div>
<div dir="ltr" style="caret-color: rgb(225, 225, 225)">
<br>
</div>
<span dir="ltr" style="caret-color: rgb(225, 225, 225)">Looking forward to your prompt response </span><br>
</div>
<div id="ms-outlook-mobile-signature">
<div>
<br>
</div>
Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
</div>
</div>
</div>
<hr style="display:inline-block;width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000"><b></b></font></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Thursday, October 28, 2021 6:52:41 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3123646] - Refund
</div>
<div> </div>

<div>
<div style="font-size:14px">
<div style="font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Ashidh,</div>
<div>
<br>
</div>
<div dir="ltr">Thank you for your patience.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We have heard back from our team again as per your request and have been advised that they can only provide you cash refund at this time through a nearest branch, bank transfer option is not available. We request you to kindly let us know the
 store name and the store address which is the nearest to you from where you can collect the cash and let us know. We will inform our team so they can arrange the cash for you on priority.</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">We are looking forward to hear from you soon. Thank you for your help!</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
</div>
</div>

</div>
</div>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3123646