Subject: New Reply Received - Undelivered item
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 20 Oct 2021 08:28:28 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Undelivered item  Ticket comment <div dir="ltr">
<div class="gmail-nH gmail-V8djrc gmail-byY" style="display:flex;padding:20px 0px 8px 72px;color:rgb(32,33,36);font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:medium"><div class="gmail-nH">
<div class="gmail-ha" style="background-image:inherit;background-position:inherit;background-size:inherit;background-repeat:inherit;background-origin:inherit;background-clip:inherit;background-color:transparent;border-right:inherit;color:rgb(34,34,34);font-family:inherit;font-size:1.375rem;line-height:28px;margin:0px;padding:0px"><h2 id="gmail-:13p" class="gmail-hP" style='margin:0px;padding:0px 10px 0px 0px;border:0px;font-style:inherit;font-variant-ligatures:no-contextual;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-weight:400;font-stretch:inherit;font-size:1.375rem;line-height:inherit;font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;display:inline;outline:none;word-break:break-word;color:rgb(32,33,36)'>Dear Sir</h2></div>
<div class="gmail-ha" style="background-image:inherit;background-position:inherit;background-size:inherit;background-repeat:inherit;background-origin:inherit;background-clip:inherit;background-color:transparent;border-right:inherit;color:rgb(34,34,34);font-family:inherit;font-size:1.375rem;line-height:28px;margin:0px;padding:0px"><h2 class="gmail-hP" style='margin:0px;padding:0px 10px 0px 0px;border:0px;font-style:inherit;font-variant-ligatures:no-contextual;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-weight:400;font-stretch:inherit;font-size:1.375rem;line-height:inherit;font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;display:inline;outline:none;word-break:break-word;color:rgb(32,33,36)'>pls find what information you need. I am ready to furnish.</h2></div>
<div class="gmail-ha" style="background-image:inherit;background-position:inherit;background-size:inherit;background-repeat:inherit;background-origin:inherit;background-clip:inherit;background-color:transparent;border-right:inherit;color:rgb(34,34,34);font-family:inherit;font-size:1.375rem;line-height:28px;margin:0px;padding:0px"><h2 class="gmail-hP" style='margin:0px;padding:0px 10px 0px 0px;border:0px;font-style:inherit;font-variant-ligatures:no-contextual;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-weight:400;font-stretch:inherit;font-size:1.375rem;line-height:inherit;font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;display:inline;outline:none;word-break:break-word;color:rgb(32,33,36)'><br></h2></div>
<div class="gmail-ha" style="background-image:inherit;background-position:inherit;background-size:inherit;background-repeat:inherit;background-origin:inherit;background-clip:inherit;background-color:transparent;border-right:inherit;color:rgb(34,34,34);font-family:inherit;font-size:1.375rem;line-height:28px;margin:0px;padding:0px">
<h2 class="gmail-hP" style='margin:0px;padding:0px 10px 0px 0px;border:0px;font-style:inherit;font-variant-ligatures:no-contextual;font-variant-caps:inherit;font-variant-numeric:inherit;font-variant-east-asian:inherit;font-weight:400;font-stretch:inherit;font-size:1.375rem;line-height:inherit;font-family:"Google Sans",Roboto,RobotoDraft,Helvetica,Arial,sans-serif;display:inline;outline:none;word-break:break-word;color:rgb(32,33,36)'>Re: [#3247772] - Undelivered item</h2>
<span id="gmail-:13q" class="gmail-J-J5-Ji" style="display:inline-flex;min-height:28px;vertical-align:bottom"><div class="gmail-pG" id="gmail-:13t" style="font-size:0px;padding:0px;width:20px;height:20px;display:inline-block;margin:0px 8px 0px 0px">
<div class="gmail-pH gmail-a9q" style='width:20px;height:20px;background:url("https://www.gstatic.com/images/icons/material/system/1x/label_important_googyellow500_20dp.png") 50% 50%/20px no-repeat;border:none;display:flex;outline:none;opacity:0.54'></div>
<div class="gmail-bnj" style="height:10px;width:14px;margin:1px"></div>
</div>
<div class="gmail-ahR" style="font-size:0.75rem;letter-spacing:0.3px;display:inline-block;height:18px;line-height:18px;margin-right:6px;white-space:nowrap">
<div class="gmail-hN" style="border-radius:4px 0px 0px 4px;display:inline-block;padding:0px 0.166667em 0px 4px;vertical-align:bottom;background-color:rgb(221,221,221);color:rgb(102,102,102)">Trash</div>
<div class="gmail-hO" style="border-radius:0px 4px 4px 0px;display:inline-block;font-size:15px;overflow:hidden;padding:0px 4px 0px 0.166667em;vertical-align:bottom;background-color:rgb(221,221,221);color:rgb(102,102,102)"></div>
</div></span>
</div>
<div class="gmail-dJ" style="height:0px;overflow:hidden;clear:both"></div>
</div></div>
<div class="gmail-nH gmail-aHU" style="color:rgb(32,33,36);font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif;font-size:medium"><div class="gmail-nH gmail-hx" style="background-color:transparent;color:rgb(34,34,34);min-width:502px;padding:0px">
<div class="gmail-nH"></div>
<div class="gmail-nH"></div>
<div class="gmail-nH"><div class="gmail-h7 gmail-ie gmail-nH gmail-oy8Mbf gmail-Jux0I gmail-j23lnd" style="clear:both;padding-bottom:0px;max-width:100000px;outline:none"><div class="gmail-Bk" style="margin-bottom:0px;border-width:0px;border-top-style:solid;border-right-style:initial;border-bottom-style:initial;border-left-style:initial;border-top-color:rgb(239,239,239);border-right-color:initial;border-left-color:initial;border-bottom-color:initial;border-radius:0px;float:left;width:1312px"><div class="gmail-G3 gmail-G2" style="padding-top:0px;background-color:transparent;border-right:0px;border-bottom:0px rgba(100,121,143,0.12);border-left:0px;border-top:none;border-radius:0px;margin-bottom:0px;margin-left:0px;margin-right:0px"><div><div id="gmail-:149"><div class="gmail-adn gmail-ads" style="border-left:none;padding:0px;display:flex">
<div class="gmail-aju" style="float:none;padding:0px 16px;display:flex;height:80px;min-width:40px"><div class="gmail-aCi" style=""><img id="gmail-:io_1-e" src="https://ssl.gstatic.com/ui/v1/icons/mail/profile_mask2.png" class="gmail-ajn" style="display: block; width: 40px; height: 40px; border-radius: 50%; background-color: rgb(204, 204, 204)"></div></div>
<div class="gmail-gs" style="margin:0px;padding:0px 0px 20px;width:1240px">
<div class="gmail-gE gmail-iv gmail-gt" style="padding:20px 0px 0px;font-size:0.875rem"><table cellpadding="0" class="gmail-cf gmail-gJ" style="border-collapse:collapse;margin-top:0px;width:auto;font-size:0.875rem;letter-spacing:0.2px;display:block"><tbody style="display:block">
<tr class="gmail-acZ" style="height:auto;display:flex">
<td class="gmail-gF gmail-gK" style="white-space:nowrap;padding:0px;vertical-align:top;width:1014.41px;line-height:20px;display:block;max-height:20px"><table cellpadding="0" class="gmail-cf gmail-ix" style="border-collapse:collapse;table-layout:fixed;width:1014.41px"><tbody><tr><td class="gmail-c2" style="display:flex"><h3 class="gmail-iw" style="overflow:hidden;font-size:0.75rem;font-weight:inherit;margin:inherit;text-overflow:ellipsis;letter-spacing:0.3px;color:rgb(95,99,104);line-height:20px"><span class="gmail-qu" style="outline:none"><span class="gmail-gD" style="color:rgb(32,33,36);font-size:0.875rem;font-weight:bold;display:inline;vertical-align:top;letter-spacing:0.2px;line-height:20px"><span style="vertical-align:top">Centrepoint</span></span> <span class="gmail-go" style="vertical-align:top;color:rgb(85,85,85)"><a target="_blank" href="https://support.google.com/mail/answer/1311182?hl=en" class="gmail-acP" style="vertical-align:top;color:rgb(34,34,34)" rel="noreferrer">via</a> <a href="http://freshdesk.com" rel="noreferrer">freshdesk.com</a> </span></span></h3></td></tr></tbody></table></td>
<td class="gmail-gH gmail-bAk" style="text-align:right;white-space:nowrap;vertical-align:top;display:block;max-height:20px"><div class="gmail-gK" style="padding:0px;display:flex">
<span id="gmail-:14e" class="gmail-g3" title="Oct 20, 2021, 10:26 AM" style="vertical-align:top;margin:0px;font-size:0.75rem;letter-spacing:0.3px;color:rgb(95,99,104);display:block;line-height:20px">10:26 AM (1 hour ago)</span><div class="gmail-zd gmail-bi4" style="display:inline-block;height:20px;margin-left:20px"><span class="gmail-hd" style='height:21px;width:21px;background:url("//ssl.gstatic.com/ui/v1/icons/mail/icons2.png") -20px -100px no-repeat'></span></div>
</div></td>
<td class="gmail-gH" style="text-align:right;white-space:nowrap;vertical-align:top;display:flex"></td>
<td class="gmail-gH gmail-acX gmail-bAm" rowspan="2" style="text-align:right;white-space:nowrap;vertical-align:top;display:block;max-height:20px">
<div class="gmail-T-I gmail-J-J5-Ji gmail-T-I-Js-IF gmail-aaq gmail-T-I-ax7 gmail-L3" style="display:inline-flex;border-radius:2px 0px 0px 2px;font-size:0.875rem;text-align:center;margin:0px 0px 0px 20px;height:20px;line-height:18px;min-width:0px;outline:none;padding:0px;background:transparent;color:rgb(68,68,68);border:none"><img class="gmail-hB gmail-T-I-J3" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" style='background: url("https://www.gstatic.com/images/icons/material/system/1x/reply_black_20dp.png") 50% 50% / 20px no-repeat; height: 20px; margin: 0px; vertical-align: middle; width: 20px; opacity: 0.54; display: inline-block; padding: 0px'></div>
<div id="gmail-:14p" class="gmail-T-I gmail-J-J5-Ji gmail-T-I-Js-Gs gmail-aap gmail-T-I-awG gmail-T-I-ax7 gmail-L3" style="display:inline-flex;border-radius:0px 2px 2px 0px;font-size:0.875rem;text-align:center;margin:0px 0px 0px 20px;height:20px;line-height:18px;min-width:0px;outline:none;padding:0px;background:transparent;color:rgb(68,68,68);border:none"><img class="gmail-hA gmail-T-I-J3" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" style='background: url("https://www.gstatic.com/images/icons/material/system/1x/more_vert_black_20dp.png") 50% 50% / 20px no-repeat; height: 20px; width: 20px; margin: 0px; vertical-align: middle; opacity: 0.54; display: inline-block; padding: 0px'></div>
</td>
</tr>
<tr class="gmail-acZ gmail-xD" style="height:auto;display:flex"><td colspan="3"><table cellpadding="0" class="gmail-cf gmail-adz" style="border-collapse:collapse;table-layout:fixed;white-space:nowrap;width:1240px"><tbody><tr><td class="gmail-ady" style="overflow:visible;text-overflow:ellipsis;display:flex;line-height:20px">
<div class="gmail-iw gmail-ajw" style="overflow:hidden;max-width:92%;display:inline-block"><span class="gmail-hb" style="vertical-align:top;color:rgb(95,99,104);font-size:0.75rem;letter-spacing:0.3px;line-height:20px">to <span class="gmail-g2" style="vertical-align:top">me</span></span></div>
<div id="gmail-:14o" class="gmail-ajy" style="display:inline-flex;margin-left:4px;vertical-align:top;border:none;outline:none"><img class="gmail-ajz" src="https://mail.google.com/mail/u/0/images/cleardot.gif" alt="" style='background: url("https://www.gstatic.com/images/icons/material/system/1x/arrow_drop_down_black_20dp.png") 50% 50% / 20px no-repeat; cursor: pointer; padding: 0px; vertical-align: baseline; height: 20px; width: 20px; border: none; margin: 0px 0px 0px auto; right: 0px; top: 0px; display: flex; opacity: 0.54'></div>
</td></tr></tbody></table></td></tr>
</tbody></table></div>
<div id="gmail-:14a">
<div class="gmail-qQVYZb"></div>
<div class="gmail-utdU2e"></div>
<div class="gmail-lQs8Hd"></div>
<div class="gmail-btm"></div>
</div>
<div class="gmail-">
<div class="gmail-aHl" style=""></div>
<div id="gmail-:14n"></div>
<div id="gmail-:14c" class="gmail-ii gmail-gt" style="font-size:0.875rem;direction:ltr;margin:8px 0px 0px;padding:0px"><div id="gmail-:14b" class="gmail-a3s gmail-aiL" style="overflow:hidden;font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:small;line-height:1.5;font-family:Arial,Helvetica,sans-serif"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div class="gmail-adM"></div>
<div><div dir="ltr"><div dir="ltr">
<div class="gmail-adM"></div>
<div><span rel="tempredactor" dir="ltr">Hi Codiattu,</span></div>
<div><span rel="tempredactor"><br></span></div>
<div></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Please provide us with more details to further assist you.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Looking forward to hearing from you.</span></div>
<div><span rel="tempredactor"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your friends,</span></div>
<div><span rel="tempredactor" dir="ltr" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</span></div>
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</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3247772