Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 19 Oct 2021 09:55:48 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Dear Team,</div>
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<div dir="auto">Thank you for processing the refund for the order nos.<a rel="noreferrer">6345749932</a> and 6346182800.</div>
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<div dir="auto">This is to inform you that nobody has collected (picked up) back the items to be returned for the above mentioned orders.</div>
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<div dir="auto">Request you to kindly arrange for the items to be returned.</div>
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<div dir="auto">Regards,</div>
<div dir="auto">Faisal Rauf Kadri </div>
<div dir="auto">0595784738</div>
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<div>-------- Original message --------</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Max &lt;[email-masked]&gt; </div>
<div>Date: 15/10/2021  18:23  (GMT+03:00) </div>
<div>To: [email-masked] </div>
<div>Subject: Re: [#3108702] - Returns </div>
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<div dir="ltr"><div dir="ltr">Hello Faisal ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div></div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount 31.875 SAR on 15/10/2021 and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div dir="ltr">​The item refund and no need to return them you can keep them.<br>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3108702