Subject: New Reply Received - طلب ارجاع
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 15:14:56 +0000

Hi Ali Atef,  The customer has responded to the ticket.  طلب ارجاع   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Dear Team</div>
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<div class="MsoNormal">Please revert back the below RVP tracking ID to assigning portal …</div>
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<div>From: Faraz Lohani &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, October 13, 2021 6:48 PM<br>
<b>To:</b> Karim Asklany &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; BM Olm Dammam &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;; Shoeb Khan &lt;[email-masked]&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#3071313] - طلب ارجاع</div>
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<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">Please update for the collection.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 5, 2021 3:49 PM<br>
<b>To:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Shoeb Khan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - طلب ارجاع</div>
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<div class="MsoNormal">++<a id="OWAAM815E5A0BEB1246BCB0ABB627A4865FE1" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shoeb Khan</span></a> – Please arrange pickup urgently.</div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Best Regards</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Karim Kamel</span></i></div>
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Landmark Group</span></i></b></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Customer Serveice Executive-Supply Chain</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:10.0pt;font-family:"Arial Nova Light",sans-serif'>Ext: 3702</span></i></div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, October 5, 2021 11:58 AM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ArishLaila &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Karim Asklany &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<div class="MsoNormal">Hi <a id="OWAAM5DF3A1F454F245C3B1B1173FF09C25BC" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">This is pending and the customer is very frustrated about the return pickup.</div>
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<div class="MsoNormal">Need your attention on this case and get this ASAP.</div>
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<div class="MsoNormal">FYI <a id="OWAAMDCFB167714AD4C18A2138730EDF4296F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ArishLaila</span></a>
<a id="OWAAMDA91BD8E5C0D43CB968C130EDC01EED5" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Karim Asklany</span></a>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani <br>
<b>Sent:</b> Sunday, October 3, 2021 6:56 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<div class="MsoNormal">Hi <a id="OWAAM5837E034E59648A185645ABB2BE3D582" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">3<sup>rd</sup> reminder.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, September 25, 2021 2:41 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<div class="MsoNormal">Hi team,</div>
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<div class="MsoNormal">2<sup>nd</sup> reminder.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 21, 2021 5:32 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<div class="MsoNormal">Hi <a id="OWAAM9FF89985DB124D90AAA0C234DCB5089A" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">Reminder again for the collection.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, September 16, 2021 8:21 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<div class="MsoNormal">Hi <a id="OWAAM018F1BFD15B144ABA2E9995D7BD3A4F8" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@BM Olm Dammam</span></a>,</div>
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<div class="MsoNormal">Reminder for the collection.</div>
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<div class="MsoNormal">Tracking ID : RP0829210006723</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Faraz Lohani</div>
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<div class="MsoNormal">Escalation Desk – Web Team</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, September 7, 2021 8:13 AM<br>
<b>To:</b> BM Olm Dammam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#3071313] - <span lang="AR-SA" dir="RTL">طلب ارجاع</span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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Problem Statement:Late Collection<br>
Order Date : Aug 26, 2021<br>
Order ID: 6343938621<br>
Tracking ID: RP0829210006723<br>
Assistance Required: Need Urgent Collection<br>
Issue Description: The return request was created on 29/08/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
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Regards,<br>
MazinBassi</span></div>
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