Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 13 Oct 2021 14:29:45 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="auto">Thank you for your assistance. <div dir="auto"><br></div>
<div dir="auto">But it was so very long process </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Oct 13, 2021, 4:41 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi TRISTAN,<br><br>
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<div>Thank you for reaching out to us.</div>
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<br>We apologize for the inconvenience that has happened.</div>
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<br>Regarding the order: 6354385737 Please note that the refund has been processed successfully from our side for the amount (SAR 40), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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<br>Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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<br>Your Friends</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3218629