Subject: New Reply Received - Re: Thank you for collecting your order
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 18:35:09 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Dears,</div>
<div dir="auto"><br></div>
<div dir="auto">Now I receive email about my request for return!!! What return!???, the product was delivered by your store to different person i did not request any return </div>
<div dir="auto">What s wrong with your company?  </div>
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<div dir="auto">Just refund what i paid, and I promise this will be the last time i order from your store because you have a terrible customer service</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 12 Oct 2021 at 2:53 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Rachel,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>Please accept our full apologies for the inconvenience and delay we have caused.<br><br>Regarding your order with ID (6350134900), We would like to inform you that we have processed the refund of amount (SAR125.) on (12/10/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3158866