Subject: New Reply Received - Need escalation late collection
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 12 Oct 2021 11:54:35 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Need escalation late collection  Ticket comment <div dir="ltr">Dear Splash Team,<div><br></div>
<div>No one came till the collection of item, you are doing time pass. very bad services are you porividing.</div>
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<div>Please do the needful.</div>
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<div>regards,</div>
<div><br></div>
<div><b>Javed Malek</b></div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, Oct 12, 2021 at 10:34 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr"><div dir="ltr"> Hi Javed,<br><br>Thanks for your prompt response.<br><br>We are truly sorry for the delay caused in resolving the issue. We can understand your concern and your disappointment here. This is surely not the experience we want our customers to have when they shop with us.<br><br>We would like to inform you that we have escalated the issue to the relevant team resolve it on a top priority.<br><br>Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team<br>
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<br><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr">
<div style="margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-repeat:initial"><font color="#000000">Regards,</font></div>
<div style="margin-bottom:0.0001pt;background-image:initial;background-position:initial;background-repeat:initial">
<b style="font-size:small"><span style="font-family:Verdana,sans-serif;color:black">Javed Malek</span></b><br>
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<div dir="ltr" style="font-size:small"><span style="color:black;font-family:Tahoma,sans-serif">Mob : + 971 55 8485914</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3156669