Subject: Ticket Assigned - Need escalation late C&C
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 08 Oct 2021 04:00:29 +0000

Hi Ali Atef,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Need escalation late C&C User                    Hi... Pls update me on my order no.1605545690           09:01 AM, 07th Oct                   Mazin                   Hi Dear customer,Good morning, Thank you for contacting us. My name is Mazin Bassi           09:01 AM, 07th Oct                     User                    We r travelling for a month today evening. Order suppose to be available by 6 oct.           09:02 AM, 07th Oct                   Mazin                   Thank you for sharing the order details. Please allow me a moment to check this for you.           09:02 AM, 07th Oct                     User                    Yes pls           09:02 AM, 07th Oct                   Mazin                   please accept our sincere apologies for this unexpected delay. we will escalate this issue to our concerned team to deliver your order asap to the store           09:03 AM, 07th Oct                   Mazin                   Is there anything else i can help you with ?           09:03 AM, 07th Oct                     User                    No. Thank you           09:03 AM, 07th Oct                   Mazin                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           09:03 AM, 07th Oct                     User                    Pls update me asap           09:03 AM, 07th Oct                   Mazin                   We’re on it - and we’ll do our best to sort this out quickly.           09:04 AM, 07th Oct                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3195897