Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 23 Sep 2021 11:32:31 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Hello, <div dir="auto"><br></div>
<div dir="auto">Someone came to get my returned items but my account has not been refunded. </div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 23 Sep 2021, 10:19 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3113107</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Ali Atef : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div>​​Hi Nora,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>
</div>
<div dir="ltr">We would like to inform you that after checking the order details we can see that your return items under tracking ID (RP090721002129) from your order with ID 9693514725, has been successfully collected from you on 20/09/2021.</div>
<div><br></div>
<div>Feel free to contact us for further assistance.</div>
<div><br></div>
<div>Your friends,</div>
<div dir="ltr">The support team</div>
</div></div></div>
<br>

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3113107