Subject: New Reply Received - Conversation with berween
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Mon, 20 Sep 2021 11:45:12 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Conversation with berween  Ticket comment <img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI1OTI4Nzg3OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jl6ozNMb5TZ4G2cGAuS-pMUnsxJUWQUvrPjTzTbBN7g"><br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 19 Sep 2021, at 2:27 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi ​Berween,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We apologize for the inconvenience you have faced.</div>
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<div dir="ltr">With reference to your order ID:6349203991</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (33.3 SAR) in your credit wallet. You can use your my credit account in your online purchase in 5 easy steps:</div>
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<div>Step 1 - Simply log onto your account</div>
<div>Step 2 - Start shopping</div>
<div>Step 3 - Add chosen items to basket</div>
<div>Step 4 - Proceed to checkout</div>
<div>Step 5 - Select the my credit as a payment option</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3113440