Subject: New Reply Received - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 11 Sep 2021 11:07:45 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">Totally irresponsible  and totally frustrating as usual.  How dare you close the case after 3 months without the original request being resolved ????<div dir="auto"><br></div>
<div dir="auto">I'm no longer surprised of your failure to meet the least expectations of your customers.</div>
<div dir="auto">And i will make a huge escalation at your branch if they refused to return the items after this long shaming series of useless mails and ireesponsible people like you !!!</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 11 Sep 2021, 02:23 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Nancy,<br><br>Thank you for your patience.<br><br>We are here to request you to check the inbox and spam folder of your email <span style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:500;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span> to find the invoice which has been sent to you at the time of order placement and delivery.</div>
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<div dir="ltr">Please accept our apology for not being able to call you directly because we are just an online support team.<br><br>We hope this helps and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2761101