Subject: New Reply Received - Checking my order
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 08:21:34 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Checking my order  Ticket comment <div dir="auto">OK when are you delivering my order? </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Sep 3, 2021, 11:20 AM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 3047998</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Divyanshu Sharma : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">Hi,<br><br>​Thank you for contacting us. <br><br>We would be happy to help you. However for us to check and investigate, we would need some more information. Please let us know either your order number or the email address you used to place the order.<br><br>Looking forward to hearing from you.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3047998