Subject: New Reply Received - need escalation
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 22 Aug 2021 15:01:13 +0000

Hi Ali Atef,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Hi Team, <div dir="auto"><br></div>
<div dir="auto">If you see the Initial mail, I have raised issue with two of my items, only for one refund is issued. Please check complete mail. <br><br><br><div class="gmail_quote" dir="auto"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 22 Aug 2021, 11:51 Homecentre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Karthika,<br>​</div>
<div dir="ltr">Thank you for contacting us.</div>
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<div dir="ltr">We apologize for the inconvenience caused.</div>
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<div dir="ltr">We would like to inform you that we have received an update from our relevant team that the refund has been processed for the damaged item.</div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2843562