Subject: New Reply Received - Re: Thank you for collecting your order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 16 Aug 2021 07:04:30 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div dir="auto">Dear Team</div>
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<div dir="auto">A gentle follow up on the below email </div>
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<div dir="auto">Thank you </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 15 Aug 2021 at 5:04 PM Subeesh Sivadasan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Team,<div><br></div>
<div>Thank you for your response.</div>
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<div>Can you please let me know without customer confirmation how you can close a ticket? how you are handing over the material to the customer? showing the order number or purchasing details? requesting you to contact me on my mobile:6637886 for an immediate reply.</div>
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<div>Thank you </div>
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<div dir="ltr" class="gmail_attr">On Sun, Aug 15, 2021 at 4:34 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr"><div dir="ltr">Hi Subeesh,<br>
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<div dir="ltr">Thank you for reaching out to us .</div>
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<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
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<div>We request you to please allow us some time so we can work on this and do the needful.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2984240