Subject: New Reply Received - Re: Your return 1001219054 order no. 9683029682
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 10 Aug 2021 14:36:30 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your return 1001219054 order no. 9683029682  Ticket comment <div dir="auto">Centrepoint <div dir="auto"><br></div>
<div dir="auto">Can you please inform of our return of 5 bodysuits which was send to us wrongly.</div>
<div dir="auto"><br></div>
<div dir="auto">Your customer service center has no idea what is happening, they are saying to email you. And on email you don't reply to my query. </div>
<div dir="auto"><br></div>
<div dir="auto">Is their something wrong?</div>
<div dir="auto">Where is the 5 bodysuit and whereas the money I paid for it? </div>
<div dir="auto"><br></div>
<div dir="auto">Shagufta Dawre </div>
<div dir="auto">052 4237457 </div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 9 Aug 2021, 6:36 pm Shagufta Dawre, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">
<div>Thanks a lot for your response<div dir="auto"></div>
<div dir="auto">But my enquiry is for the return of 5 piece bodysuits which was wrongly send to us. </div>
<div dir="auto"><br></div>
<div dir="auto">Please let me know or call me </div>
<div dir="auto"><br></div>Shagufta </div>
<div dir="auto">052 4237457 <br><br><div class="gmail_quote" dir="auto">
<div dir="ltr" class="gmail_attr">On Mon, 9 Aug 2021, 3:13 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div dir="ltr">Dear Shagufta ,</div>
<div dir="ltr"><br></div>
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<div dir="ltr">
<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED 9.56 ) on (3-8-2021) and (AED 59.98) on (8-8-2021)  the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2958861