Subject: New Reply Received - Refund for Order no. 9664289737
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 02 Aug 2021 08:18:44 +0000 (UTC)

Hi Ali Atef,  The customer has responded to the ticket.  Refund for Order no. 9664289737  Ticket comment <div dir="auto">Hello,</div>
<div dir="auto"><br></div>
<div dir="auto">Kindly refund my money asap, you can deal with your courier partner your way…</div>
<div dir="auto"><br></div>
<div dir="auto">Why is the customer suffering in all this?</div>
<div dir="auto"><br></div>
<div dir="auto">You have kept my money since since 2 months now</div>
<div dir="auto"><br></div>
<div dir="auto">How many times are you going to apologize?</div>
<div dir="auto">I want my money immediately..</div>
<div dir="auto"><br></div>
<div dir="auto">Regards,</div>
<div dir="auto">Mrudul</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 2 Aug 2021 at 12:15 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">​Hi Mrudul,<br><br>Thank you for contacting us.<br><br>We offer our deepest apologies for the experience you have gone through, and we would like to inform you that this is not the experience that we would like our customers to have with us and that we seek to develop our services in order to have the best shopping experience with us next time.<br><br>We are really sorry if it took us longer than usual to get back to you.<br> <br>Our team works to solve your problem, and we will get back to you as soon as possible.<br> <br>Your friends<br>Support Team<br>
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<div>Thanks &amp; Regards,</div>
<div>Mrudul Dagli</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2760151