Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 29 Jul 2021 13:41:39 +0000 (UTC)

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div>You havent refund my cash back .pathetic experience online from you .<br>
<br>
</div>
<div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br>
<blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Jul 2021, at 12:57 PM, Babyshop &lt;[email-masked]&gt; wrote:<br>
<br>

</div>
<blockquote>
<div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">Hi Adnan,<br>
<br>
</div>
<div>Thank you for reaching out to us.</div>
<div>
<br>
We apologize for the inconvenience that has happened.</div>
<div dir="ltr">
<br>
Regarding the order: 6329125337 Please note that the refund has been processed successfully from our side for the amount (21.25) on the date (27/07/2021), however due to some concerns with the payment vendor, the refund has been rejected.</div>
<div>
<br>
Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 3 weeks.</div>
<div>
<br>
Please check the bank statement once the mentioned period is over to make sure that the refund has been credited.</div>
<div>
<br>
Feel free to reach out to us for any further assistance.</div>
<div>
<br>
Your Friends</div>
<div dir="ltr">The Support Team</div>
</div>
</div>
</div>

</div>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2902991