Subject: New Reply Received - Where are the orders?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Jul 2021 11:06:12 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Where are the orders?  Ticket comment <div dir="ltr">Yes we got it. Thank you &#128591; </div>
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<div>On 29 Jul 2021, at 14:25, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2908328</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2908328<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">alaaldin Khaled : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr"> Hi Elwin,<br><br>Thank you for contacting us.<br><br>We apologize for the inconvenience you have faced.<br><br>We would like to inform you that after checking the order details we can see that your order with ID 9681314462 and  9681320044 and 9681320100  , has been successfully delivered to you on 7/25/21 5:32 PM and they call you one register number 971504050049 what you register when you place the order .<br><br>please check with your family and neighbor and comeback with conform your number . <br><br>Feel free to contact us for further assistance.<br><br>Your friends,<br>The support team</div></div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2908328