Subject: Re: [#2890222] - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 29 Jul 2021 07:57:22 +0000

Hi Ali Atef,    Hi,     Please note that order received in WH and initiate for refund in customer account.     &nbsp;  RETURN_ORDER  SALES_ORDER_NO  AWB_NO  ITEM_ID  CONCEPT_NAME  RETURN_QTY  RECEIVED_QTY  1001046483  7469149860  46600347835  163127909  Splash  1  1  1001046483  7469149860  46600347835  163143107  Splash  1  1        Thanks and Regards  Suvodip       
                           
                            On
                            Thu, 22 Jul at  9:53 AM
                            ,  Ali Atef <[email-masked]>  wrote:
                             
 Hi Team,  Problem Statement: Refund Not Processed Order Date : 17 Oct 2019 Order ID: &nbsp;7469149860 Return Tracking ID: 46600347835 
 RMA: 1001046483 Assistance Required: Process the refund as soon as possible.  Issue Description: Customer raised a return request for 2 items and as per customer she/he handed over all 2 items to the courier team and we have checked with the tracking number that the items have been delivered to the warehouse on 17 Jun 2021 but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1001046483 and kindly process the refund as soon as possible.  Regards, Samer