Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 26 Jul 2021 05:07:17 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">
<div dir="auto">Dears, </div>
<div dir="auto">I didn't get the refund yet for the damaged item.</div>
<div dir="auto">Please check and confirm. </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 18 Jul 2021 2:53 pm, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi NOHA,<br><br>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div dir="ltr">Once the refund is processed the amount you paid online will be refunded back to your my credit within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">2865551:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2865551