Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 20 Jul 2021 20:35:36 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div dir="ltr">
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<div>Dear Centerpoint team</div>
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<div dir="ltr">Please refund my money back. How long do your need to process this? Yourll are such a big company and you want to keep my money? Isn’t that shameful?</div>
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<div dir="ltr">Please refund soon.</div>
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<div dir="ltr">Tks</div>
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<div>From: Irshad Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, July 16, 2021 5:22:03 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: - Re: Your refund is on its way
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<div>Dear Centerpoint team</div>
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<div dir="ltr">Any update please.</div>
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<div dir="ltr">Thanks</div>
<div dir="ltr">Irshad</div>
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<font color="#000000" style="font-size:11pt"><b>From:</b> Irshad Khan &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, July 11, 2021 11:52:00 PM<br>
<b>To:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> - Re: Your refund is on its way</font>
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<div>Dear Centerpoint team</div>
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<div dir="ltr">I am yet to receive the refund for order no 6312831039. </div>
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<div dir="ltr">Please process this sooner as it has already taken ages and I am yet to receive my money.</div>
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<div dir="ltr">Regards</div>
<div dir="ltr">Irshad</div>
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<div id="x_x_divRplyFwdMsg" dir="ltr"><font><b>From:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 18, 2021 16:11<br>
<b>To:</b> [email-masked]<br>
<b>Subject:</b> Re: [#2725543] - Re: Your refund is on its way
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<div dir="ltr">Hi Ahmed,<br>
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Thank you for reaching out to us.<br>
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We apologize for the inconvenience that has happened.<br>
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Regarding the order:  6312831039 Please note that the refund has been processed successfully from our side for the amount (SAR 59), Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund
 processing takes approximately 3 weeks. in case u do not received in 3 weeks please contact us again to do the necessary action.<br>
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Feel free to reach out to us for any further assistance.<br>
<br>
Your Friends<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2725543