Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 11 Jul 2021 04:02:57 +0000

Hi Ali Atef,  The customer has responded to the ticket.  Delivery  Ticket comment <div>The number is correct <br>
966565867862
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<div>966558755515<br>
<div dir="ltr">Sent from my iPhone</div>
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<div>On 11 Jul 2021, at 5:19 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2834214</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2834214<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Ali Atef : </div>
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<div dir="ltr">Hi Hida,<br>
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Thank you for reaching out to us and giving us the opportunity to serve you.<br>
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We sincerely apologize for any inconvenience caused to you.<br>
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Regarding to your order (6325397609) we would like to inform you that our courier partner tried to contact you on (+966565867862) on 05/07/2021.<br>
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Please provide us with an alternative phone ​and check if the mentioned number is correct.</div>
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We request you to please allow us some time so we can work on this and do the needful.<br>
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We appreciate your patience.<br>
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Your Friends,<br>
The Support Team.<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2834214